This policy explains what information Alive ProStudios Inc. collects about you, how we use it, and the choices you have. It applies to aliveprostudios.com and any services we provide directly.
1. Who we are
Alive ProStudios Inc. is a boutique branding agency based in the Toronto (GTA) area, Canada. We provide turnkey brand marketing solutions for clients across Canada, the United States, Germany, and the Middle East. We are the data controller for personal information collected through this site.
You can reach our privacy team at info@aliveprostudios.com.
2. Information we collect and how we use it
We collect only the information we need to respond to you and to operate this site:
- Contact form submissions: Name, email address, optional phone number, optional company name, and your message. We use this to respond to your inquiries and send requested materials. You are responsible for ensuring the accuracy of the information you submit.
- Analytics data (only with your consent): Aggregated usage statistics (pages visited, device type, country-level location) to improve content and performance.
- Technical access logs: Standard server access logs used solely for security and reliability purposes.
We do not sell your personal information, use it to train AI models, or use it for advertising targeting outside of our own follow-up communications.
3. Cookies and analytics
When you arrive on the site, you will see a cookie banner asking whether you accept analytics cookies. Until you click Accept, no analytics scripts are loaded. If you accept, we use third-party analytics tools to collect aggregated usage statistics.
You can change your mind at any time by clicking the “Cookie settings” link in the footer of any page. Essential, non-tracking cookies may still be used by our hosting platforms for load balancing and site security.
4. Service providers we use
We rely on trusted, industry-standard vendors to operate our site securely. They process personal information only on our behalf and under strict contracts:
- Cloud Hosting & Infrastructure: To host our website and maintain security logs.
- Data Storage & CRM Systems: To securely manage contact form submissions.
- Communication Platforms: To deliver transactional emails.
- Analytics & Performance Tools (with consent): To monitor site health and traffic.
- Media & Content Platforms: For embedded video playback.
We rely on standard contractual safeguards for any data transferred outside of Canada or the European Economic Area.
5. Data sharing and retention
We do not sell or rent your personal information. We share it only with the service providers listed above or when legally required (e.g., a valid court order).
- Contact form submissions are kept for as long as we have an ongoing client relationship, and for up to seven years afterwards for accounting purposes.
- Analytics data is retained at the default retention setting of our analytics provider.
- Server access logs are retained for thirty days for security operations.
6. Your rights and choices
Depending on your jurisdiction, you have the right to request access, correction, deletion, or portability of your personal information. You can also withdraw your analytics consent or unsubscribe from communications at any time.
To exercise these rights, please contact us at info@aliveprostudios.com. We will respond within thirty days.
7. Third-Party Links
Our website may contain links to external sites, such as client portfolios or partner websites. Alive ProStudios is not responsible for the privacy practices, content, or security of these external sites.
8. Security and Limitation of Liability
We take reasonable technical and organizational measures to protect personal information against unauthorized access or disclosure. However, no system or internet transmission is perfectly secure. To the fullest extent permitted by applicable law, Alive ProStudios assumes no liability for unauthorized access, data breaches, or intercepted communications.
9. Governing Law
This Privacy Policy and any related disputes are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any legal proceedings shall be brought exclusively in the courts located in Ontario, Canada.
10. Contact us
Alive ProStudios Inc.
Toronto / Vaughan, Ontario, Canada
Email: info@aliveprostudios.com
